Last modified: 2014-07-10
Process management in relation to standards ISO
Business Process Management is very promoted and referred in management today. Small and medium enterprises are an important factor of stability and economic development. The European Union, the Czech Republic and regions provide SME´s considerable attention and financial assistance, because they recognize indisputable importance of SMEs. This paper is based on data from research grant projectGAJU068/2010/S and the results of the other two questionnaire surveys in 2011 and 2012.
Small and medium sized enterprises, business process management, ISO 9001, strategy
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